Retention interviews are a great way for companies to ensure high employee satisfaction and productivity. By having regular check-ins with an employee, the company can gain insight into how the employee is feeling in the workplace and what can be done to address any issues they might be having. On top of that, retention interviews provide an opportunity for the company to recognize and reward their employees’ efforts.
Retention interviews involve two-way communication between employer and employee; the employer outlines their expectations and goals, while the employee is asked their opinion on a range of topics, such as job satisfaction, career goals and growth opportunities. This allows both parties to exchange ideas and collaborate on beneficial outcomes for the company. Additionally, it builds trust between the employer and employee, fosters a sense of belonging, encourages the sharing of ideas, and gives the employer a better understanding of the employee’s needs.
When executing a retention interview, employers should come prepared with an agenda and allow sufficient time for the discussion. Ask open-ended questions and actively listen to the employee’s response. Retention interviews should be conducted at least once a year, although more frequent check-ins may be necessary depending on the situation.
In summary, retention interviews are a great way for employers to ensure their employees are content with the workplace environment. By having meaningful conversations, employers can show their appreciation to their employees and help build a stronger relationship while discovering valuable insights that could potentially improve business operations.
Jean (JJ in HR) is a certified senior-level human resources executive/consultant, adjunct professor, management trainer, professional speaker, resume writer, career coach, LinkedIn profile builder, and published author.